What is Handi-Men.Com?
Handi-Men.Com is where you'll find hundreds of service providers located in your own community. In addition, you can see their history and background, review their web site and look over feedback from previous customers. Users and visitors share their experience with others so that you can choose the service provider that's right for your job the first time around. Service Providers are aware that they have to keep their customers happy or expect to be dropped from Handi-Men.Com's listing! To Top
How long has Handi-Men.Com been doing Business?
Handi-Men.Com was first published in 2004. Since that time an average of one million visitors have taken advantage of its unique services each year! To Top
How can I use Handi-Men.Com?
It's simple and easy to use the unique service offered by Handi-Men.Com. Whenever you need a plumber, roofer, electrician or other service provider, go to Handi-Men.Com. By visiting our website you can click your mouse on the service you need (or go to Handi-Men.Com's 'Locator Map' and click on your state to select an appropriate service category). You can brows the list of service providers listed in the category you've specified and see which ones are located in your community. You can also brows other service categories at the same time. While browing the list of service providers, you can link with their website or review their profile and review feedback left by others. You can either contact a service provider directly from the list - or complete a FREE Quote Request to have private quotes provided by area servicve providers. You will have access to a private quote account from where you see messages and questions from local service firms regarding your request or allow you to review actual quotes and estimates provided based upon your information and requirments. Once you've select an appropriate service provider, you contact them directly and make arrangements to do the work. Once the work is complete, you enter feedback regarding the service provider who provided the work for you. Homeowners, investors and other users of Handi-Men.Com pay nothing for using Handi-Men.Com. There are many benifits available to you in using Handi-Men.Com, including the following
- Unlimited Use of Handi-Men.Com.
- Unlimited Access to feedback regarding Service Provider Companies
- Tips and suggestions by professionals in various fields
- The opportunity to get help when issues arise between yourself and your selected service provided
- Special Coupons and Discounts!
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Is there a fee for using Handi-Men.Com?
No! There is no fee to either select a local service provider or for a service provider or vendor to list their business and services with Handi-Men.Com. Anyone can select and review service providers, request FREE quotes, review feedback and get help with conflict resolutions without paying a dime.
Service Providers can pay for advertising or enhanced listings - but the basic listing is FREE. The only committement service providers must make is to treat their customer fairly and to be aware that if three negative feedbacks are received within a one year period (that can not be resolved), their listing will be removed! To Top
Does Handi-Men.Com offer FREE listings for Service Providers?
Yes! Handi-Men.Com offers two FREE listing options, one a simple listing with up to 25 words, your phone number, feedback and a link to your website (if you don't have a website, Handi-Men.Com provides visitors with a profile page regarding your business). A second option includes a link to Handi-Men.Com (and a reciprocal link from Handi-Man.Com) on your website. This particular option provides an enhanced listing position over the simple listing
Other listing options are available for small fees inclde a 'Feature' listing including your company's logo or picture, A 'Standard' listing and a 'Standard' listing with a 'Virtual Website' provided by Handi-Men.Com. All three 'Paid' options include enhanced positions when a link from your website to Handi-Men.Com is in place. To Top
Why use Handi-Men.Com rather than Angie's List?
Most importantly, using Handi-Men.Com is FREE. Visitors can visit and brows Handi-Men.Com reviewing experience and feedback without any obligation or fees to Handi-Men.Com. Handi-Men.Com doesn't even have to know who is using its services. You can contact service providers, request FREE quotes and provid positive, neutral or negative feedback using only your email address to verify the source of such feedback. To Top
Why use Handi-Men.Com rather than another service?
Most similar services do not permit you to select and contact directly local area service providers. Instead, they require you to first provide your private information (which in many cases is sold to second and third parties for marketing purposes) and then they select a paying service provider for you.
Handi-Men.Com allows you to select and contact a service provider after you review their qualifications and their feedback. Service providers listed in Handi-Men.Com must provide at least three professional references just to be listed on Handi-Men.Com. Should three 'unresolved' negative feedback reports be received in a year, that service provider's listing will be suspended.
Other services will allow you to directly select service providers who are paying the service a hefty franchise fee with no feedback reporting capability.
And best of all, all of the unque services offered by Handi-Men.Com are FREE! To Top
What does Handi-Men.Com offer Home Owners and Investors?
- Access to Handi-Men.Com services any time , seven days a week, 24 hours a day.
- Access to Handi-Men.Com's service provider feedback reports
- Coupons and discounts from vendors and service providers as well as top online retailers.
- Handi-Men.Com editorial assistance in conflict resolution in disputes with service providers.
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How do service providers and others receive ratings?
A service provider, vendor or retailer is graded through feedback provided by their users and customers. Members submitting feedback must respond to an automatic email verifying their email address. Negative feedback is reviewed by Handi-Men.Com's editorial staff and the service provider involved is contacted to see if the dispute can be resolved. Feedback is never changed unless a dispute is resolved and the user agrees to the modification.
Three negative, unresolved feedback reports will result in suspension of the involved service provider's listing. To Top
How can I view the ratings regarding service providers in my community?
By reviewing a list of service providers in your community, you can review both the company's qualifications and feedback reported by previous customers. To Top
Why would I use Handi-Men.Com rather than my local phone book?
Your local phone book might list service providers, but it will take hours of research to make a selection based upon qualifications. And then you still have no idea what their previous customer's think of their work.
A quick search on Handi-Men.Com for a service provider category in your community will provide you not only with their phone number, but also with a list of their qualifications and experiences along with a feedback history based upon reports from their previous customers. To Top
Does Handi-Men.Com allow service providers to advertise?
Handi-Men.Com does allow service providers, vendors and retailers in good standing to advertise either using enhanced listing options or display billboard advertising. 'Good Standing' pertains to companies receiving at least 99% 'Positive' feedback from previous customers or clients.
If you have any questions regarding our listing or advertising policies, use the 'Contact Us' button above or call us at 1-866-734-1911. To Top
Can a service provider pay to change their feedback on Handi-Men.Com?
Unlike Angies List and other 'pay-to-list' service websites, Handi-Men.Com does not allow feedback to be changed unless the individual providing feedback agrees and then only if a dispute resolution has been successful.
If resolution is not possible, a service provider or vendor can provide a challenge to negative feedback and if the customer providing the feedback agrees - or refuses to comment, such feedback will be modified with a comment by the Handi-Men.Com editorial staff but the original feedback will remain.
In addition, service providers, professionals and vendors can respond to all feedback explaining the issues or stating their position. To Top
Will Handi-Men.Com edit feedback I post?
No! Handi-Men.Com does not edit feedback posted on it's site. Handi-Men.Com uses both technology and editorial staff members to review all feedback ensuring the reporting is appropriate and meets with Handi-Men.Com policies regarding feedback language and liability issues. If they don't meet our requirements, we'll go back to the customer providing such feedback with questions and clarification before posting the feedback.
For more information regarding this issue, check out our terms and conditions (policies).
By reviewing feedback before it is posted we can screen out service providers and vendors who are self-reporting. Because we allow only one feedback report per email address regarding a specific service provider each month - and only one negative per service provider per year, we can prevent people from reporting repeatedly on the same company. To Top
Does Handi-Men.Com remove native feedback?
No!
Once posted, there are few reasons feedback would ever be removed:- We find the feedback was fraudently reported.
- The matter was successfull resolved - and then a modification agreeable to the customer will replace the original report.
We never remove feedback, either positive, neutral or negative for any reason. Handi-Men.Com's records are open to anyone that challenges us regaring this issue. No preferntial treatment is given to anyone -- including those who pay or advertise with Handi-Men.Com. To Top
What action does Handi-Men.Com take regarding negative feedback?
Before posting negative feedback, Handi-Men.Com verifies that the feedback was sent by a verifiable source. It also takes the following actions:- Contacts the service provider regarding a negative feedback
- Once the service provider responds, the respond is communicated with the customer providing the negative feedback to verify the matter.
- Both the service provider and customer are contacted to see of a resolution might be possible.
If resolution is not possible, and the service provider receives an additional two negative reports within a twelve month period, that service provider's listing will be suspended for a minimum of two years. To Top
Who can view individual service provider feedback?
Anyone visiting the Handi-Men.Com website can review each service provider's feedback history! To Top
How do I contact someone listed on Handi-Men.Com?
Once a category in a specific state or community has been selected, you can link directly with their web page, communicate with them using Handi-Men.Com 'Contact' utility or use the phone number posted in their listing.
If you'd rather remain private, you can use Handi-Men.Com's FREE Quote Request application to seek prices and quotes from area service providers before directly contacting one.
Either way, you can contact any service provider listed on Handi-Men.Com directly at any time without paying a fee, providing your personal information or entering into an agreement. To Top
What is Handi-Men.Com's Privacy Policy?
At Handi-Men.Com we respect your privacy and take responsibility for protecting any information you may share with us. In most cases, you can select service providers, enter into an agreement with a service provider and even provide feedback without identifying anything but your email address (provided for verification purposes).
Handi-Men.Com never sells, rents or trades personal information which is collected, to any third party!
Handi-Men.Com's Privacy Policies are based upon three very basic concepts:- We only ask for personal information if we need it to provide the service you request
- No personal financial information is collected and recorded by Handi-Men.Com. All fees and payments are mangaged securely by PayPal
- We will not release any personal information (including your email address) without your specific permission
- We will always give the you the option to have your personal information removed from our records.
Handi-Men.Com does collect statisical information such as the number of visitors from various locations, the number of service provider contacts and the total traffic to various Handi-Men.Com pages. These statistics are gathered in order to track trends and preferences regarding both users and listing service providers.
If you have any questions regarding our Privacy Policy, you can review the entire policy by clicking on the 'Privacy Policy' link below or contact us by using the 'Contact Us' button above.
Handi-Men.Com reserves the right to amend its Privacy Policy at any time without notice, and only the current Privacy Policy may be deemed effective To Top
What is Handi-Men.Com's list online content comment policy>
- Handi-Men.Com appreviates comments. The comments we receive on blogs, message boards, email and contact tools are just as important as the content we publish to the internet.
- Handi-Men.Com does not accept 'anonymous' comments or reports. We place very little value (and usualy reject or simply do not allow) anonymous comments. Since we don't allow anonymous reports, we won't allow them as feedback or allow them in our tips pages, in our blogs or our newsletters. Comments directed to Handi-Men.Com should include at least your name and your email address (for verification purposes).
- Spam, sales pitches and irrelevan comments will be deleted. We want lively discussons about consumer issues. You do not have to be a great speller or a good talker - we only interested in the discussion and are will to share it with others.
- Views expressed in Handi-Men.Com's bulletin board are not necessary the views of the original author of the views of Handi-Men.Com. If we strong disagree with a viewpoint, while allowing it to remain, our editorial staff may provide an alternate viewpoint.
- Feel free to ask questions - or tell us what you think! If there's something you'd like to get off your chest, or something in a post you'd like more information on - or to elaborate upon a viewpoint you disagreement, just tell us about it. The Handi-Men.Com editorial staff will reply to ALL questions and comments we receive - as quickly as possible!
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Should I rely on Handi-Men.Com's feedback as my only source of service provider evaluations?
No!! While the perspectives of those reporting feedback are valuable, they are no substitute for the advice of a qualified professional. We also provide a list of resources to help visitors research issues and become better informed.
Ask a selected service company to provide you with a list of their previous customers with work in your community which they've completed within the past six months. Another independent source of evaluation is your local Better Business Bureau (Handi-Men.Com's parent company, Tightweb Communications is a member of its local Better Business Bureau and is certified as a BBB on-line merchant!). To Top
Is the Handi-Men.Com web site secure?
Generally, the pages used for day-to-day selection, listing and reporting are not secured with a secure certificate. If you're making a payment or providing a fee, you will be using PayPal's secure services.
If there a need to secure a specific page, you will be directed to Handi-Men.Com's parent company's secure server. When using our secure server, you can see if it is secure by looking for the lock at the top of the page.
In the event that it is necessary to obtain highly personal information, that information will be recorded and stored on Handi-Men.Com's secure server. In all other matters the Handi-Men.Com server is highly monitored for intrusion. Forms submitted to Handi-Men.Com are sorted and processed on what is called the 'Server Side' and are not exposed to email interception. To Top
What are the qualifications for submitting feedback on Handi-Men.Com?
Anyone can report on the service providers they've interacted with. There will be differences depending upon whether the customer initially contacted the service provider or contractor through Handi-Men.Com - or independently. These differences will govern on how the report is displayed on the Handi-Men.Com's website. Customers reporting negative feedback on service providers not initially idenfied through Handi-Men.Com will not impact upon the service provider's 'three negative reports' requirements.
In addition, only those currently listed on Handi-Men.Com can receive feedback. If you're working with a company you'd like to provide feedback on, ask them to list on Handi-Men.Com. To Top
Who provides income to Handi-Men.Com?
Handi-Men.Com is supported by advertising and enhanced listing fees. For example, the 'Google' ads you'll see on a number of Handi-Men.Com's pages are a source of income. The revolving advertising is another. If a service provider wishes to enhance their position in their community's listing, that enhanced listing is also a source of income. To Top
Is there an agreement that I have to agree to in order to select a servicer provider on Handi-Men.Com?
Handi-Men.Com maintains a 'User Agreement'. This agreement, which is assumed you understand and agree to abide with, provides an overall policy statement regarding how users may use the Handi-Men.Com site, who can use it and what the limitations on its use are. It also states that all users agree to hold Handi-Men.Com harmless for any actions by its users, partners and service providers.
To review the entire agreement, click on the 'User Agreement' link below. To Top
If I'm a service provider, is there an agreement I must enter into to list on Handi-Men.Com?
The same 'User Agreement' that users are governed by, also provides the policies for listing users. In addition, the listing option selected also provides additional policy guidelines regarding listings.
To review the entire agreement, click on the 'User Agreement' link below. To Top
How long does my 'FREE' listing last?
All listings are published for 12 month periods. Paid listing are published annually and may be removed by their company at any time with any remaining funds being used to meet the administrative costs of deleting the listing. 'FREE' listing are renewable every year. Listing companys may remove their 'FREE' listing after six months at no charge. 'FREE' listings removed prior to six months must submit a $30 payment (via money order or paypal) to defer administrative costs involved in the deletion process. (see Handi-Men.Com Policies.). To Top
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